Substandard Motor Oil Is EVERYONE’s problem Presented to:
99th NCWM Annual Meeting: Detroit, Michigan
Presented by: Thomas F. Glenn President, Petroleum Quality Institute of America July 15, 2014
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Making a Difference to Make it Right! The Petroleum Quality Institute of America (PQIA), founded in 2009, is an independent organization whose purpose is to provide accurate, credible and objective information on lubricants in the marketplace. PQIA helps ensure the quality and integrity of lubricants and to inform consumers about brand specific issues by making test data readily available and accessible to all interested parties.
Protect consumers from equipment damaging lubricants
Help assure a level playing field for lubricant suppliers CLICK FOR MORE
Making a Difference to Make it Right! The PQIA mission is to serve the consumer of lubricants by testing and reporting on the quality and integrity of lubricants in the marketplace. It is expected that this improved visibility of quality will lead to wider conformance by lubricant manufacturers to specification and performance claims.
Petroleum Quality Institute of America Because it is needed Honest manufacturers are disadvantaged and consumer’s interest are put at risk. Minimizing risks to customer equipment
The cost of purchasing from manufacturers who produce and market their lubricants incorrectly can be very high, including equipment failure, reduced equipment life and increased operating expenses.
Leveling the playing field
Manufacturers who produce and market lubricants incorrectly encourage questionable behavior and erode the overall quality of lubricants in the marketplace.
Doing it right comes at a price and manufacturers who are ethical and follow the rules should not be penalized by those who take shortcuts, do not abide by American Petroleum Institute (API) or American Chemistry Council (ACC) requirements, or misrepresent their products in the market.
Steve Mulvaney Manager, Americas Technical Support, Chevron Products Co.
Ken Kalisky, Americas Sales Director, Infineum USA L.P.
Irvin Warren, CEO/President, Warren Oil Company
Marvin Kerkstra, Manager, Lubricants Technology, CITGO Petroleum Corporation
Reginald Ian ("Reggie") Dias, Macpherson Director, Director of OEM Automotive Liaison for North Lubricants, Phillips America, Afton 66 Chemical
PQIA ADVISORY BOARD CHAIRMAN
David Arters, Global Technology Director, Driveline The Lubrizol Corporation
Robert Schlott, CEO, Warren Distribution
Steve Milam, CEO of Lubricating Specialties Company, LSC
David W.H. Fenderson, STLECLS Vice-President Marketing, GH BerlinWindward Petroleum
Kimball L. Morris, CEO of Pinnacle Oil
PQIA Supporters The PQIA relies entirely on the backing and generosity of industry Supporters who allow it to continue its work in helping to ensure the quality and integrity of lubricants in the marketplace
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The PQIA Code of Ethical Business Conduct is the cornerstone of the PQIA initiative as it clearly and strictly defines the standards by which PQIA and its management, employees, advisory board and supporters will conduct business in the lubricants marketplace. PQIA Supporters must agree to comply with the PQIA Code for products that they manufacture, package, sell, or represent to the marketplace, and provide reasonable access to their products for periodic verification of such compliance.
The PQIA Process; Simple, yet effective Simple, yet effective
The PQIA Process
Assess and Report Results on PQIA Website
Getting the Word Out
Simple, yet effective
Collect Samples
Test at Independent Lab
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PQIA initiatives are delivering results
Whereas 75% of the motor oils PQIA examined have no issues, there are reasons for concern about the remaining 25%
COMMON ISSUES:
Viscosity Additives Contaminant Volatility Deceptive labels Others
PQIA initiatives are delivering results
In addition to issue about what’s in the bottle, PQIA has identified a number of very significant labeling issues No specifications shown Obsolete specifications with no warnings Deceptive labels • Look-a-like certification marks • 5W30 instead of 5W-30 • Use of such words as premium, superior, super and others on obsolete and inferior products • Small print disclaimers and others
PQIA initiatives are delivering results There are some bad apples in the market that damage cars and make it tough for the honest to compete… Some of these products show a complete disregard for the consumer. They include used oil, flush oil, contaminated oil, oils with viscosities not even close to meeting specifications, oils that have silicon level above 1,000ppm, oils contaminated with coolant, and oils that don’t meet any known specification, or meet specifications for cars built prior to 1930.
PQIA initiatives are delivering results TYPICAL PASSENGER CAR MOTOR OIL
PQIA initiatives are delivering results
PQIA initiatives are delivering results
PQIA initiatives are delivering results
This is not a 5W-30 oil 5-30 means the viscosity range from 5 to 30 Designed for older model automobiles Does not meet newer car manufacture’s warranty requirements Use only as top off
PQIA Initiatives are Delivering Results Making News
Naming the of Bad Actors
Lobbying for Change
Educating Consumers Collaborating with State Agencies
Drive Change
Products :
Recalled Discontinued Reformulated
Labels :
Changed Corrected
Industry knows, PQIA is watching…
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Petroleum Quality Institute of America
Making it known and keeping it simple.
PQIA initiatives are delivering results The Majority of samples tested check out fine!
…and More!
PQIA initiatives are delivering results
Although most lubricant brands on the shelves are quality products that meet the most recent specifications and many do in fact provide consumers with lower price alternatives to brand leaders, PQIA has found some that give the industry a bad name. This is because these bad apples in the business can cause damage to engines and transmissions, and spoil the basket.
The Petroleum Quality Institute of America is shining bright lights on both the good and bad lubricants in the market.
PQIA initiatives are delivering results PQIA is Collaborating with a number of state Department of Weights and Measures; more states are coming onboard
Lobbied for changes to Handbook 130 Examined close to 1,500 bulk oil samples on 2013/14 PQIA provides technical support, sample analysis and reports PQIA presented to the NCWM Board of Directors Speaking at 99th Annual NCWM meeting in Detroit – July 2014 Speaking at a number of State level meetings (educating)
PQIA initiatives are delivering results
State Dept. of Agriculture and Rural Development Issues Consumer Advisory for all Motor Oil and Transmission Fluid Sold by City Petroleum and Star Petroleum The Michigan Department of Agriculture and Rural Development (MDARD) issued Stop-Use and Stop-Removal Orders for motor oil and transmission fluid manufactured, packaged, and/or distributed by City Petroleum (dba City Star) of Dearborn and Star Petroleum of Detroit after finding the products did not comply with the Michigan Weights and Measures Act, 1964 Public Act 283. Schuette Announces Felony Charges Against Four Southeast Michigan Individuals for Peddling Phony Petroleum Products
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Petroleum Quality Institute of America
PQIA – Cooperating with W&M The Petroleum Quality Institute of America is currently cooperating with a number of states to help protect consumers from potentially harmful motor oils and transmission fluids In an iterative process with several states over the past two years, PQIA has developed a model that works and one we believe can be expanded to assist other states in protecting the interests of its consumers.
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Petroleum Quality Institute of America PQIA – The Working Model
PQIA examines the state’s test data, and the metals to assess the products adherence to specification, PQIA bring expertise and experience
PQIA provides the state with a comprehensive report on the samples tested
PQIA provides the state with a “State of the State” summary of all samples tested
Review includes statistics, and geographic analysis of sample collection points, “hot spots” of concern and others.
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Petroleum Quality Institute of America Background and support material
Sample Specific Analyses
Summary
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Petroleum Quality Institute of America
Establishing programs Training Interpretation Resampling Additional test Others
Expert witness CLICK FOR MORE
Substandard Motor Oil Is EVERYONE’s Petroleum Quality Institute of America problem… PQIA is here to help!
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