Member Handbook

Member Handbook

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WELCOME TO OAK KNOLL COUNTRY CLUB This handbook is provided to you to help you, your family and your guests enjoy Oak Knoll Country Club (OKCC) to its fullest, and to make you feel right at home right away. We all have questions from time to time and we hope your questions will be answered on these pages or at least point you to the person that can help you. This handbook is only as updated as the most recent version. As things change between editions, please ask a board member, club manager, or seek our website to help you beyond these pages. The Board of Directors, management, and the entire membership welcome you and your family to OKCC. We hope you enjoy the facilities and utilize them often. You will find that the directors and staff are dedicated to the members and your input is both welcomed and valued.

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Table of Contents Vision-Core-Values ................................................................................................ 4 Important Contact Information ............................................................................... 5 Membership Classifications .................................................................................... 6 Rules and Regulations........................................................................................... 10 Conduct ..................................................................................................... 10 Dress Code ................................................................................................ 11 Membership Accounts .............................................................................. 12 Operating Hours and Fee Schedule........................................................... 12 Special Events ........................................................................................... 12 Club Charges and Member Payments ....................................................... 13 Resignation, Leave of Absence, Suspension and Termination of Membership Privileges .................................................... 14 Loss or Destruction of Property or Instances of Personal Injury .......................................................................................... 15 Mailing Addresses .................................................................................... 16 Employees ................................................................................................. 17 Pets ............................................................................................................ 17 Loss of/or Damage to Property of Others, Errors and Omissions ................................................................................ 17 Warming and Disclaimer of Liability ....................................................... 17 Advertising/Publicity/Member Solicitation .............................................. 18 Smoking .................................................................................................... 18 Additional Rules ....................................................................................... 18 Enforcement .............................................................................................. 18 Children..................................................................................................... 18 Photography & Videography .................................................................... 19 Club Property ............................................................................................ 19 Club Parking ............................................................................................. 19 Clubhouse ................................................................................................. 19 Tennis ........................................................................................................ 21 Golf ........................................................................................................... 23

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VISION-MISSION-CORE VALUES The Vision describes the Club and is its brand. It guides the policymaking of the Board of Directors and the action of Club Management. The Mission defines the objective, what we do and why we do it. The Core Values specify what Members should expect from their Membership at Oak Knoll Country Club. VISION Established in 1921, Oak Knoll Country Club is a premier and welcoming Country Club in Hammond, Louisiana, which preserves its historic place in the community. MISSION To provide the finest Country Club experience through exceptional services, facilities and amenities while achieving outstanding value for the Members. CORE VALUES 1. Friendly, hospitable meeting place for social, business and recreational activities 2. Strong management and staff providing the highest standard of service continuously evolving to meet the needs of the Members 3. All Members hold each other accountable for their actions and apply Club Rules and Regulations uniformly 4. Fiscal responsibility using reliable business practices that result in the long term success of the Club 5. Maintaining our traditions as the historic Oak Knoll Country Club.

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IMPORTANT CONTACT INFORMATION Board of Directors President Vice President Secretary Treasurer Directors

Brian Gohres Cheryl Schneider (Open) Grady Brame Dean Hughes Matthew Hunt Bruce O’Krepki Hugh Dauschbach Luke Scobel

[email protected] [email protected]

General Manager Superintendent Golf Pro Tennis Professional Aquatics Director Kitchen

Merri Schneider George Sutor (Open) Daniel Anders Judith Perez Annette Jackson

[email protected] [email protected]

Club Main Line

(985) 345-2387

Website:

www.OakKnollCountryClub.com

Street Address:

45246 Country Club Road Hammond, LA 70401

[email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

Management

[email protected] [email protected] (985) 345-2387

Other

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MEMBERSHIP CLASSIFICATIONS Below are listed the types of Memberships at the Club.

Resident Membership - $165.00 / month Available to persons twenty-one (21) years of age or older. Regular Membership shall entitle the Member, spouse or qualifying significant other and children under the age of twenty-eight (28) who reside with the Member and are unmarried, full privileges of the Club including, but not limited to, use of all facilities and admission to social events (subject to age restrictions) and all other Club activities. There shall be no greens fees for a Regular Member using the golf course or outdoor tennis courts. Resident members have one vote per membership and are eligible to serve on the Board.

Non-Resident Membership - $100.00 / month Non-Resident Membership is available to any adult over the age of twenty-one (21) years of age, their spouse or qualifying significant other reside outside of the parishes of Tangipahoa, Livingston or St. Tammany and any children under the age of twenty-eight (28) who reside with the Member and are unmarried. NonResident Membership, except for not having a vote or being eligible to serve on the Board, shall have the same rights, privileges and responsibilities as Regular Membership.

Junior Membership - $100 / month A Junior Membership is available to persons under the age of twenty-eight (28) years of age and their spouse who are full time students. Available to persons twenty-one (21) years of age and their spouse or qualifying significant other until the member reaches thirty-five (35) years of age at which time the membership converts to a Resident Membership. A Junior Membership, except for not having voting rights or not being eligible to serve on the Board, shall have the same rights, privileges and responsibilities as a Regular Membership.

Mid-Week Membership - $100 / month Available to persons twenty-one (21) years of age or older. Mid-Week Membership, with the exception of not having voting rights or not being able to serve on the board, shall entitle the Member, spouse or qualifying significant other and children under the age of twenty-eight (28) who reside with the Member and are unmarried, the same privileges as a Resident Membership on Monday through Thursday of each week only.

Tennis Membership - $65 / month Available to persons twenty-one (21) years of age or older. Tennis Membership shall entitle the Member, spouse or qualifying significant other and children under the age of twenty-eight (28) who reside with the Member and are unmarried, access to the clubhouse, tennis courts, swimming pool, and admission to social Page 8 of 29

events (subject to age restrictions) and all other Club activities. Tennis membership does not include a vote or the ability to serve on the Board.

Social Membership - $50 / month A Social Membership is available to persons twenty-one (21) years of age or older. Social Membership shall entitle the Member, spouse or qualifying significant other and children under the age of twenty-eight (28) who reside with the Member and are unmarried, access to the clubhouse, swimming pool and admission to social events (subject to age restrictions) and all other Club activities. Social membership does not include a vote or the ability to serve on the Board.

Emeritus Membership - $100 / month An Emeritus Membership is available for Resident Members who have reached the age of seventy-five (75) and has been a member of Oak Knoll Country Club for a minimum of fifteen (15) years; Full usage of club. One Vote Per Member.

Team Membership - $125 / month / team member A Team Membership is available to any three individuals joining together. These individuals can not be current members. Former members who want to rejoin on a team must have been gone from the club and not have had any outstanding debt to the club in the prior twelve months. Should any of the three team members resign from the club, the other two members will revert to Resident Memberships. Per individual this membership includes husband, wife and unmarried children under the age of 28 that are full time students. Full usage of club. One Vote Per Team.

Corporate Membership - $375 / month (3 designees) A Corporate Equity Membership shall be available to a legal entity that is and remains throughout its time of Membership: 1) in good standing in its state of origin and 2) eligible to do business in Tangipahoa, Livingston or St. Tammany Parishes. One (1) primary designee shall be designated per Corporate Membership and up to two (2) secondary designees, may be designated per each Corporate Membership. (Additional designees may be added for $125 per month for each additional designee.) The primary designee may be designated as a Resident Membership and shall have all of the rights, privileges and responsibilities of said designation including voting rights and the ability to serve on the Board. The secondary designees have full privileges of the Club with the exception of voting rights and the ability to serve on the Board.

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Rules and Regulations of Oak Knoll Country Club As adopted by the Board of Directors on June 1, 2016. These rules and regulations define the standard for Member conduct and actions that all Members can expect and rely on when enjoying the services, facilities and amenities of the Club. As required by, and in accordance with Club Bylaws the following Rules have been established by the Board of Directors. Overall enforcement of these Rules, Club Bylaws and the Articles of Incorporation shall be the responsibility of the General Manager, and/or the Board. A Member’s failure to follow these Rules may result in fines, suspension, loss of privileges or other sanctions and/or revocation of Membership. It is important for all Members to familiarize themselves with these Rules, Club Bylaws and the Club Constitution. The Board will carefully consider constructive suggestions or changes to the Rules that are submitted in writing by any Member. These rules will be updated from time to time. A current version will be maintained on the Club’s website for ease of updating and reference. GENERAL 1. CONDUCT Members, family and guests of Members are to conduct themselves in a manner that will not interfere with other Members or their guest’s enjoyment of the Club. Obnoxious and abusive language and rude or boisterous behavior are prohibited. Members shall not engage in behavior that is likely to endanger the welfare, interest, good name, or character of the Club, or for any flagrant or continued breach of any of the obligations set forth in the Club’s Bylaws or Rules. The General Manager and designated employees shall have the authority to evict from the Club premises any person(s) whose conduct is disorderly or contrary to the best interests of the Club. Harassment, sexual or otherwise, of Club staff will not be permitted. Sexual harassment includes, but is not limited to, unwelcome sexual advances, verbal or physical conduct of a sexual or similarly offensive nature, offensive comments, jokes, innuendoes and other sexually oriented statements. Disciplinary action on a perceived violation of Club Rules and Regulations shall be initiated by filling out a written complaint, signed and dated by the complaining Member or staff, identifying the Member(s) charged and the violation, which shall be forwarded to the General Manager and/or the Board. A first incident will result in a verbal warning. The second occurrence will result in a written warning to the Member. A third occurrence will require to appear in front of The Board of Directors who will review the incidents and will determine whether further action is warranted, including discharge from the Club.

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Members of the Club shall not reprimand Club employees. Such complaints or suggestions from Members shall be made in writing to the General Manager and/or the Board of Directors. 2. DRESS CODE Members and guests are to dress in attire that is appropriate to the occasion and to a Country Club setting. The following Dress Codes are applicable to all Members and guests within the various locations of the Club. It is the responsibility of all Members to inform their guests concerning the appropriate attire at the Club to avoid any possible embarrassment. The Board of Directors has given the sole authority to Club Management and staff to enforce the dress code policy including refusal of service and requesting any person(s) not compliant to leave Club property. a) Golf Facilities (including all practice areas): Oak Knoll Country Club desires to maintain a standard of dress and appearance on the golf course consistent with a private club for ladies and gentlemen. When using the golf course or practice areas, Members and guests are required to dress in an appropriate manner using good taste. Gentlemen are required to wear slacks, blue jeans or mid-length shorts and collared shirts including mock, turtle neck or knit shirts or sweaters at all times. Ladies are required to wear slacks, shorts or skirts which are appropriate for golf use and are not overly revealing. b) Tennis Facilities: On the tennis courts, standard tennis attire is permitted. Shirts with sleeves for men and non-black soled tennis shoes are required. c) Swimming Pool: Appropriate Swimming or lounging attire is required. d) Clubhouse: Appropriate dress in all public areas of the Clubhouse shall be clean, trim fitting, free of holes, not excessively wrinkled, without frayed hems, not faded and not tattered. e) Ball Room: Golf course attire (defined above) and tennis attire that would be defined appropriate in the golf course facilities are permitted. Special events may require different dress codes depending on the formality of the event. f) Bar and Lounge: Golf course attire (defined above), tennis attire and fitness attire that would be defined appropriate in the golf course facilities are permitted.

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g) NOT PERMITTED: Including but not limited to non-golf style cargo pants and shorts with excessively protruding outside pockets, cut-offs, halter tops, tube tops, bare or exposed midriffs, overalls, tank tops or other extreme cut-away tops are not permitted on Club property. Jogging suits, screen printed tshirts, undershirts, surgery scrubs and stretch pants are not permitted in the golf course facilities, dining room or lounge. Swimming attire is not permitted in other public areas of the Club with the exception of the food service window. Single-toed thongs (flip-flops), and metal spikes are not permitted on the tennis courts or in the golf course facilities. 3. MEMBERSHIP ACCOUNTS All charges made to a Member’s account shall be the responsibility of the Member. Any person making a charge at the Club may be requested to present proper identification and/or authorization. Each charge form must be signed and must include the Membership number. Non-Members are not permitted to charge to a member account unless Member has properly notified Club Management in writing. 4. OPERATING HOURS AND FEE SCHEDULE The Board of Directors and the General Manager shall establish the hours of operation and fees for each Club facility or service. The Clubhouse will close nightly based on business demands and/or Member and guest presence. Dues Schedule Monthly membership dues: payable by the 10th of the month. Annual cart fee: payable by January 15. Annual driving range fee: payable by January 15. All members must have an active credit card on file at all times. Should a member be in arrears more than 60 days of invoice, their credit card will be charged for the overdue amount. 5. SPECIAL EVENTS The clubhouse, any part of the clubhouse, tennis courts, swimming pool, and/or golf course may be rented by either members or outside individuals/organizations for events such as parties, weddings, meetings, tournaments, etc. During these events, the hours of operation of the club may be changed to accommodate the event itself, set up for the event, and/or cleanup after the event. All special events will be kept on the clubhouse master calendar and will be posted in the Bar, in the Newsletter and on the web site.

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6. CLUB CHARGES AND MEMBER PAYMENTS a) A member must have a valid credit card on file at all times. If a member’s account is not paid within sixty (60) days of invoice, their credit card will be charged the amount over due. b) The opportunity to charge to a member’s personal Club account is extended as a privilege of membership at Oak Knoll Country Club and is subject to continuing review and approval by the Club. The Club reserves the right to eliminate the use of Club accounts and monthly billings for members and require that all dues, fees and other charges incurred at the Club be charged to a member’s credit card. c) All charges must be signed legibly by the person making the charge and the member’s last name and Club account number must be printed on the charge ticket. All charge tickets must be signed. Guests and employees are not permitted to sign charge tickets on behalf of members. d) Members are responsible for the payment of all charges made by their qualifying family members and guests. e) It is the responsibility of each member to retain receipts for charges incurred at Oak Knoll Country Club. f) Copies of the receipts will not be included in the monthly statement. Transaction reports will only be mailed to members upon request if a charge is disputed. g) If the Member account of any member is delinquent, and no active credit card is on file, the Club may take whatever action it deems necessary to effect collection. If the Club commences legal action to collect any amount owed by a member, or enforce any other liability of a member to the Club, and if judgment is obtained by the Club, the member shall also be liable for all costs and expenses of the legal action and reasonable attorneys’ fees (including fees required in connection with appellate proceedings). h) The Club in accordance with its By-Laws may suspend and/or terminate membership privileges for failure to pay dues, fees, charges or other amounts owed to the Club in a proper and timely manner. Membership privileges may be suspended if Club accounts are not paid in full within sixty days (60) and are subject to membership termination if Club accounts are not paid in full within thirty days (30) after suspension of membership privileges.

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7. RESIGNATION, LEAVE OF ABSENCE, SUSPENSION AND TERMINATION OF MEMBERSHIP PRIVILEGES a) A Member may resign membership in the Club by delivering a notice of resignation to the Membership Office thirty days (30) prior to their resignation. The Member is required to continue to pay dues during the notice period and their account must be current before their resignation is effective. Notwithstanding any resignation, suspension or termination of membership privilege, the member and the member’s spouse, if applicable, remain liable for any amounts unpaid on the Member’s Club account and for any future charges to the member’s Club account. If the Member wishes to return to the Club anytime within a one-year period, they will be charged back dues from the time they left. b) Members may apply for a Leave of Absence due to medical, relocation or other reasons deemed appropriate by the Club. A Member must provide the Club with written notice of their desire to take a Leave of Absence. The Club will review the Member’s request and grant the Member a Leave of Absence in writing once the Member’s account is current and the Club deems the request appropriate. c) Membership privileges may be suspended or terminated by the Club or such disciplinary action may be taken which is deemed appropriate by the Club, as defined in Section 1. Conduct, if, in the sole judgment of the Club, the member, qualifying family member or guest: i.

submits false information on the Application for Membership Privileges, which if had been truthfully disclosed, would have rendered the applicant ineligible for membership;

ii.

permits the unauthorized use of their membership or Club account;

iii. exhibits unsatisfactory behavior, deportment, personal appearance or acts in any manner determined not to be in the best interest of the Club or the members; iv. fails to pay dues, fees, charges, or any other amount owed to the Club in proper and timely manner; v.

fails to abide by these Rules and Regulations established for use of the Club facilities, as may be amended from time to time;

vi. treats personnel or employees of the Club in an unreasonable or abusive manner; vii. fails to accompany a guest when required by the Club; or Page 14 of 29

viii. engages in conduct that is improper or likely to endanger the welfare, safety, harmony or reputation of the Club or its members. d) The Club may at any time restrict, suspend or terminate, for cause or causes described in the preceding paragraph, the privileges of any member, qualifying family members or guest to use any or all of the facilities provided at the Club. No such member shall, on account of any such restriction, suspension or termination, be entitled to a refund of any membership fee, dues, fees or any other charges. A member shall forfeit all privileges to use the Club Facilities and all other membership privileges. During the restriction or suspension, dues, fees and other charges shall continue to accrue and shall be paid in full prior to reinstatement as a member in good standing. e) Any member of the Club whose membership has been terminated for any reason other than the failure to meet eligibility for membership shall not again be eligible for membership for a period of one year nor admitted to use the Club Facilities under any circumstances. f) A member notified of any proposed disciplinary action shall be given an opportunity to be heard by the Board to show cause why the member should not be disciplined in accordance with these rules. If the member desires to be heard, the member must provide a written request to the Club within five business days after the date of the Club’s notice to the member of the proposed action. Upon receipt of the written request for a hearing, the Board shall set a time and date for such hearing, which shall in no event be less than five business days after the request. Depending on the severity of the violation in the discretion of the Board, membership privileges of the offending member may be suspended by the Board pending a final resolution. 8. LOSS OR DESTRUCTION OF PROPERTY OR INSTANCES OF PERSONAL INJURY a) Each member as a condition of membership, and each qualifying family member and guest as a condition of invitation to use the Club Facilities, assumes sole responsibility for their property. The Club is not responsible for any loss or damage to any private property used or stored at the Club Facilities. b) Property or furniture belonging to the Club shall not be removed from the room in which it is placed or from the Club Facilities, without proper authorization. Every member is responsible for any property damage and/or personal injury occurring on the Club Facilities, or at any activity or function operated, organized, arranged or sponsored by the Club, Page 15 of 29

caused by the member, qualifying family members or their guests. The cost of any repairs or replacements to equipment, furnishings or property of the Club by a member, qualifying family member or guest shall be charged to the member’s Club account. c) Members, qualifying family members, guests and all other persons who, in any manner, make use of or accept the use of, any apparatus, appliance, facility, privilege or service whatsoever owned, leased or operated by the Club, or who engage in any contest, game, function, exercise, competition or other activity operated, organized, arranged or sponsored by the Club, either on or off the Club Facilities, shall do so at his or her own risk. Members release, waive, satisfy and forever discharge Hammond Golf and Oak Knoll Country Club and their directors, officers, shareholders, partners, managers, members, employees, affiliates, representatives and agents and the qualifying family members of each of them, from any and all manners of action, causes of action, damages, claims and demands whatsoever, including any claims arising out of negligence, in law or in equity, which the member may have now or at any time in the future, arising out of or resulting from the use of any apparatus, appliance, facility, privilege or service whatsoever owned, leased or operated by the Club, including without limitation the use of golf carts, or the participation in any contest, game, function, exercise, competition or other activity operated, organized, arranged or sponsored by the Club, either on or off the Club Facilities. Members shall defend, indemnify and hold harmless Hammond Golf and Oak Knoll Country Club and their agents and the qualifying family members of each of them, from and against any and all losses, damages, claims or suits arising out of ay personal injury or property damage from the intentional or negligent acts or omissions of the Club. d) Should any member, qualifying family member or guest file a legal action against Hammond Golf or Oak Knoll Country Club for any claim and fail to obtain judgment therein against them, the member shall be liable to Hammond Golf and Oak Knoll Country Club for all costs and expenses incurred by them in the defense of such legal action, including reasonable and customary attorneys’ fees (including fees required in connection with appellate proceedings). 9. MAILING ADDRESSES Each member must file with the Club office the mailing address and any changes thereto, to which all notices and invoices of the Club are to be mailed. Members shall be deemed to have received mailings from the Club ten days after they have been mailed to the address on file with the Club office. In the absence of an address filing with the Club office, any Club mailing may, with the same effect as described above, be addressed as Management of the Club Facilities may think is most likely to cause Page 16 of 29

proper delivery. It is the desire of the Club Management to communicate efficiently to the membership. When a member has either an e-mail or fax we ask that they keep this information current and on file with the Club. 10. EMPLOYEES Club employees are not to be reprimanded by any Member or guest. Complaints or suggestions regarding employees are to be made, preferably in writing, to the General Manager. Members shall not request employees to perform tasks not in keeping with the services generally rendered to all Members or to provide services outside the employee’s immediate work area and/or job description. Members should not request employees perform tasks of a personal nature, inside or outside Club grounds. Employees are not allowed to fraternize with Members on or off the property at any time without the prior approval of the General Manager. 11. PETS Pets are not permitted on the golf course, tennis courts, or in the Clubhouse unless the animal is used for medical assistance. 12. LOSS OF/OR DAMAGE TO PROPERTY OF OTHERS, ERRORS AND OMISSIONS The Club is not responsible for the loss of/or damage to property left, or kept by anyone, anywhere on Club property. The Club is not responsible for errors or omissions of Club employees, or for the loss of/or property entrusted to employees. Personal locks shall not be placed on Club lockers. Furthermore, Members or their guests who destroy or damage Club property will be charged for such damage and destruction as determined by Club Management or the Board of Directors. 13. WARNING AND DISCLAIMER OF LIABILITY Members, guests and/or other persons are responsible for ensuring that they are personally protected for any injury, liability or loss they may incur, or may cause others or the Club to incur, while using any of the Club’s facilities. The use of all facilities at the Club (golf course, dining facilities, tennis courts, sidewalks, practice areas, pools, etc.) possesses certain inherent risks. Among those risks are potential injuries arising from falls, errant golf balls, accidents, drowning/submersion, personal injury, the use of equipment and the like. By virtue of Membership, payment of dues and the use of the aforementioned Club facilities, Members agree to assume all risks related to the use of the Club’s facilities and assume the sole and entire responsibility for any injury or loss of life that may be sustained Page 17 of 29

during use of the Club’s facilities. Members also acknowledge being warned to avoid these risks at all times. Members further acknowledge the Club, its Directors, Officers and employees have taken and will continue to take reasonable steps to prevent such incidents from occurring. Therefore, in consideration of the foregoing, and in being permitted to use the facilities, Members and their family and guests agree that neither the Club nor its Directors, Officers, employees or agents shall be held liable for any injury or loss of life resulting from the use of facilities whether due to their alleged negligence or otherwise. 14. ADVERTISING/PUBLICITY/MEMBER SOLICITATION Members may not solicit contributions at the Club or sell tickets for charitable or other events without written permission of the General Manager or the Board of Directors. Coverage by the media on any Country Club grounds must have prior approval by Club Management. All requests are to be submitted in writing, in advance, to the General Manager. 15. SMOKING As is mandated by the Board of Directors, smoking tobacco in any form is prohibited within the Club facilities. For the convenience of Club Members who wish to smoke, outdoor smoking shall be permitted on Club premises. 16. ADDITIONAL RULES Additional rules specifically applicable to any Club facility or service may be established by the Board of Directors and posted at an appropriate location. The Board of Directors reserves the right to modify the Rules at any time. 17. ENFORCEMENT Club Management and designated employees are responsible for enforcement of the Rules. Violations, together with any recommendations for penalties, may be referred to the Board of Directors for appropriate action. Members are encouraged to report violations in writing to Club Management or designated employees. 18. CHILDREN Oak Knoll Country Club is a family oriented facility and Members are encouraged to bring their children. However, members are responsible for the actions of any children they permit in the Club facilities or on Club grounds. Children must be supervised at all times. No minors shall be permitted to sit at the bar at any time, even if accompanied by an adult.

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19. PHOTOGRAPHY & VIDEOGRAPHY Other than for weddings/receptions held within the Club’s premises and special Member sponsored events, the taking of pictures and or videography is strictly prohibited, unless permission in advance is granted by Club Management. This includes family photo sessions and wedding photography for Member weddings that do not take place at the Club. 20. CLUB PROPERTY Club property, including but not limited to towels, soft drinks, beer, liquor, golf carts, bottled water, toiletries and glassware is not to be removed from the Club. Each Member shall be responsible for any damage or loss to Club property or the property of others caused by the Member, the Member’s family or guest(s), in the sole determination of the Club. Any such loss or damage shall be charged to the Member’s account. 21. CLUB PARKING Parking is available in the designated areas identified by the parking spaces painted on the parking lot. No vehicle shall be parked outside of these areas including under the trees or in the grass unless overflow parking is designated by signage. The closest spaces to the Club that are not reserved for handicapped parking shall be reserved for Member’s selfparking. Employees are to use the parking spaces farthest from the clubhouse. All vehicles must have a current license plate, current insurance and be fully operable. At the discretion of Club Management, unauthorized or improperly parked vehicles may be towed at the owner’s expense. 22. CLUBHOUSE a) GENERAL All Clubhouse activities shall be the concern of the Board and/or Club Management and to whom all inquiries and/or complaints should be directed. Unaccompanied guests are not permitted unless authorized by the Member, in writing and approved by Club Management. b) RESTRICTED USE Certain areas of the Clubhouse have restricted use, as the case may be, by only men, only women, only Members or only adults. All Members and guests shall honor these restrictions. c) CARD PLAYING Card playing by Members and/or guests is permitted only in designated card rooms. Room gender rules will be strictly enforced. The Club reserves the right to forbid any card game or other gambling Page 19 of 29

determined to be illegal or not in the best interests of the Club. No one under the age of twenty-one (21) years shall be permitted to play cards for money at the Club. d) MEMBER EVENTS Member discounts and benefits may be available for private events taking place in the banquet rooms based on the menu selected. Catering events are defined as any event taking place in a private banquet room. Please see the catering office for complete details on discounts, pricing and cancellation fees. Member luncheons taking place in the dining room will have the following restrictions: i.

Events with 19 or fewer attendees must order from the grill menu.

ii.

Members must order food from the catering menu with XX days notice when ordering for over 20 attendees and must move into the ballroom.

iii.

Luncheons from the catering or grille menu require a food and beverage minimum excluding service fee and applicable Louisiana state tax.

e) OUTSIDE FOOD AND BEVERAGES Unless pre-approved by club management no outside food or beverages are allowed at the club. f) SERVICE OF ALCOHOLIC BEVERAGES The Club reserves the right to refuse the service of alcoholic beverages to any Member or guest who (1) cannot provide satisfactory evidence that he or she is twenty-one (21) years of age or (2) appears to be intoxicated. i.

ii.

iii.

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Procedures for refusing or terminating service to minors or persons who are or appear to be intoxicated have been established and communicated to all staff personnel. Staff personnel are expected to implement the policy courteously but firmly. In enforcing the Club’s policy, staff personnel will have the full support of the Board of Directors. Staff personnel have also been requested to make every effort to provide alternative means of transportation to any person(s) who are or appear to be intoxicated. Every Member who is present in these circumstances should support the staff personnel’s implementation of the Club’s policy and, where desirable and not unduly inconvenient to the Member, offer to provide alternative means of transportation.

iv.

While it is the Board of Directors’ intention to implement the policy through supportive measures, sanctions, including suspension, fines or termination of Club privileges may be invoked in the case of flagrant or repeated violations of policy or in the event of abusive conduct toward staff personnel attempting to implement the policy.

g) KITCHEN Members and guests may be allowed in the kitchen only with the permission of the Club Management. h) RESERVATIONS Reservations for outside events are required at the discretion of Club Management. Members wishing to cancel reservations for special events such as Club socials, monthly buffets and dining events, must do so seventy-two (72) hours in advance in order to avoid charges. i) SWIMMING POOL The swimming pool is open only during the dates as defined by the Board of Directors. The rules are posted at the pool. Members, their guests and/or their children caught violating these rules may be subject to disciplinary action according to Section 1. Conduct. 23. TENNIS Club Members are responsible for understanding and abiding by the following Club Rules. a) RESERVATIONS i. Court reservations are scheduled starting at 7:30 am and ending at 7:30 pm. Courts close at 9:00 pm. ii.

Reservations may be made no more than forty-eight (48) hours in advance.

iii.

Juniors may not reserve courts. If a court is not being used, Juniors may play with approval of the Tennis Staff.

iv.

Cancellations should be made as soon as the player knows he/she is not playing in order to release the court to others waiting for a court.

b) REGISTRATION All players must check in with the tennis shop before starting play. Members must indicate any guest that is playing. Page 21 of 29

c) ETIQUETTE i. Players are required to observe the Etiquette of Tennis as set forth in the USTA Rules of Tennis. ii.

Check with Tennis Staff on any questions or concerns.

d) GUESTS i. Guests may play tennis no more than three times per calendar month. Exception: Non-member league players must abide by Rule 23.e USTA League Play. ii. An unaccompanied guest is allowed but sponsoring member is subject to an unaccompanied guest fee. e) USTA LEAGUE PLAY i. USTA League play is defined as a team competition for men, women, and for mixed doubles at specific levels of play. The program provides organized local play and an opportunity for advancement to area, sectional and national championships. It is governed by the USTA and is administered locally by the Louisiana Tennis Association. ii. Any team representing the Club must have a minimum of two Members. iii. During league session(s), Non-Members who are participating on a team are entitled to use the courts for one clinic or team practice per week and to play in HOME team matches. iv. Non-Members will pay a team fee for each team in which they participate. The fee is determined by Management and/or the Board of Directors. v. The team captain must be a Member of the Club. His/her responsibilities are to: a. Inform Non-Members of the Club Rules regarding dress code and court etiquette b. Provide a list of team members to the Professional Tennis Staff Arrange with the Tennis Director the collection of team fees c. Provide a match schedule to the Tennis Director

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d. Provide a team lineup for the staff at the desk during the time the match is played f) SPECIAL EVENTS/TOURNAMENTS With approval by the Board of Directors, advanced reservations requested by Non-Members may be made for special events or Tournaments. 24. GOLF a) CLUB MEMBER RESPONSIBILITIES Club Members are responsible for understanding and abiding by the following Club Rules and those of the United States Golf Association (USGA). b) IDENTIFICATION Any player on the golf course may be required to identify him or herself and show proof of his/her Member or guest status to the Golf Professional Staff or other Club representative. c) REGISTRATION All players must report to the pro shop before starting play. Members must indicate any charges they are incurring. Play may be started only from #1 tee unless otherwise directed by the Golf Staff or the Starter. Players must not randomly cut in front of groups on the course or start play anywhere on the course without clearance from the Golf Staff or the Starter. d) PACE OF PLAY i. The foursome is the standard unit of play. Singles, twosomes, and threesomes have no priority on the golf course. The Golf staff has the authority and the responsibility to pair twosomes, or fill groups to make foursomes when necessary. ii.

A walking or riding foursome should complete 18 holes within four hours (9 holes within two hours). All players should keep up with the group in front and not delay players behind them. Groups failing to keep an acceptable pace of play may be directed by the Golf Staff to speed up, skip a hole(s), allow faster groups to play through, and/or leave the course. If a group fails to meet the pace requirements, the Member(s) may be eligible for disciplinary action as defined in Section 1. Conduct.

iii.

Players stopping at the turn for food or beverage must not delay the play of the following golfers. Page 23 of 29

iv.

Players may not retrieve golf balls from lakes other than those of his/her group.

e) ETIQUETTE Players are required to observe the Etiquette of Golf as set forth in the USGA Rules of Golf. f) PRACTICE Practicing on the golf course is not permitted at any time. Practice areas are provided for this purpose. An individual playing more than two balls is deemed to be practicing. g) FOOD AND BEVERAGE All food and beverage consumed on the golf course must be purchased at the Clubhouse or bar. Exceptions to this rule must have prior approval of the General Manager. h) CARE OF THE COURSE i. All players are required to rake the sand bunkers from the low side, retracing their steps, in order to disturb the surface as little as possible. Leave rakes in the bunkers with handles resting on the lip of the bunker. ii.

Every player must repair their ball marks on the greens.

iii.

Players are responsible for replacing their divots or filling divot holes with sand.

iv.

Golf carts are to assume the 90-degree rule is in effect on all par 4 and par 5 holes unless otherwise advised by the Golf Staff. Golf carts are to be kept on cart path only on all par 3 holes. During wet weather the golf carts are to be kept on cart paths. At all times, golf carts are to be kept away from all tees, sixty (60) feet from all greens, and behind all traffic ropes and/or signs. Carts should be parked behind or to the side of the green rather than in front so players can exit promptly. Please avoid muddy areas and ground under repair. Carts are not permitted in any non-turf areas.

v.

No more than one riding cart per every two riders is permitted when using Club owned carts. Golfers wishing to use a private golf cart must pay the full cart fee. Each riding cart is limited to two players and two bags of clubs.

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vi.

Operators of riding carts must hold a valid motor vehicle operator’s license. Exception: Small children may ride with parents more than two to a cart with approval from the Golf Professional Staff or General Manager.

vii.

Traffic ropes and/or signs must be observed, except for physically handicapped golfers who, upon application, may be authorized to drive beyond traffic ropes and/or signs to within thirty (30) feet of the greens. This exception does not permit riding carts to be driven between a sand bunker and the green.

viii.

Each player must have a set of clubs and a golf bag.

ix.

Members are responsible for the observance of these Rules by their guests.

x.

Members or their guests that have medical issues that would prevent them from being able to walk from the cart path to the green or tee box have the right to register for a medical pass allowing them to park closer to the greens and tee boxes. A physician letter must be on file in the office and must be resubmitted annually. The General Manager will issue to Member a flag to be attached to the golf card in which the Member is riding so as to be visible at all times. This privilege still requires the Member to respect the course at all times and drive only on dry areas. At no time is the cart to parked within 25 feet of the greens or the sand traps.

i) DRIVING RANGE Use of the driving range is restricted to Members and their guests. Range balls are for use on the practice areas only and are not to be removed from these areas. j) SHORT GAME PRACTICE AREAS i. Golf carts are to be kept on paths at all times in these areas. ii.

Players are to rake bunkers after practicing from them.

iii.

Conduct should be such as to not interfere with the enjoyment and normal use of the area by others.

iv.

Basic proper golf etiquette must be observed at all times and the Club dress code will be observed.

v.

You may use your own balls or those provided by the Club.

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vi.

When exiting and entering these areas, please use courtesy so as to not disturb golfers playing on nearby holes.

k) PRIVATE CARTS i. Privileges of private cart use are available to those Members who have been authorized by the Golf Committee. Private cart storage must be at the owner’s residence. ii.

Private cart owners are encouraged to share rides with other private cart owners to alleviate wear on the golf course.

iii.

Private cart owners are responsible for the actions of any driver authorized by them to use the cart.

iv.

The Club is not responsible for any damage to, or theft of, their cart and its contents.

v.

It is the responsibility of the owner to remove their cart from the golf course should it become inoperative. Golf staff may be enlisted for assistance.

vi.

Owners may not loan their cart to other golfers.

vii.

Unauthorized persons who are walking but have their clubs on a private cart will be charged applicable cart fees.

viii.

Private carts are not permitted on the golf course when carts belonging to the Club are grounded due to turf or weather conditions.

ix.

All private carts must be registered with the Club before they are allowed to access any part of the golf course. To be eligible, a golf cart must meet all specifications outlined by the Club.

x.

No more than two (2) persons and two (2) sets of clubs are permitted on any golf cart. Exception: Small children may ride with parents more than two to a cart with approval from the Golf Professional Staff or General Manager.

xi.

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Children who do not possess a driver’s license may ride in a golf cart only when accompanied by an adult, and are not permitted to drive a cart.

xii.

Private golf carts must be maintained by their owners at an acceptable level of appearance, safe operation and maintenance, consistent with the Club’s own golf cart fleet.

xiii.

To license a cart for access to the golf course, a Member must submit a completed application form and proof of insurance to the Club’s General Manager for approval.

xiv.

Private cart operators shall abide by the Rules and Regulations of the Club and shall observe all traffic ropes and/or signs while on the golf course.

xv.

Private carts shall carry a container filled with divot replacement mix for use during play.

xvi.

Private cart owners must annually provide proof of liability insurance and sign a waiver that releases Oak Knoll Country Club from any liability resulting from the operation of their cart. At all other times, private cart owners are required to pay applicable cart fees when riding in a Club cart. A Member may be referred for Disciplinary Action for violation of these rules.

l) CLUB EMPLOYEES Members of the Club shall not reprimand a Club employee. Such complaints or suggestions from Members shall be made in writing to the General Manager and/or appropriate Committee Chair. m) TOURNAMENTS In order to compete in Club sponsored events, a Member or guest must have a handicap established by the USGA, LGA, or a similar organization. Maximum handicap is thirty-six (36) for men and women in Club sponsored events. . n) EMPLOYEE GOLF Employees may not play on Friday, Saturday, Sunday, or Holidays. Golf Operations employees and Management Staff may play the golf course with prior approval by the General Manager or Golf Staff. All staff play will be restricted to off-peak hours. (General Manager, and Superintendent are exempt from these restrictions.) o) PRIVATE PROPERTY Players have no rights or privileges of entry on any private property surrounding the Club.

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p) PETS Pets are not permitted on the golf course, tennis courts or in the Clubhouse unless the animal is used for medical assistance. q) WALKING Golfers may walk the course. Walkers are expected to adhere to the Club’s pace of play policies. Walkers may not play in fivesomes on weekends or holidays. r) STARTING TIMES i. Fivesomes may be permitted at the discretion of the Golf Staff. Fivesomes must keep up with the group ahead of them (if any) and not delay players behind them. Failure to do so may result in the loss of fivesome privileges for all players involved. Players may not walk or use push carts when playing in a fivesome. ii.

Starting times may be reserved on-line when available or by visiting or telephoning the golf shop not more than one week in advance of the playing date. A Club Member may make no more than two (2) starting time reservations on weekends and holidays.

iii.

Players with starting times must check in at the golf shop or with the Starter at least ten (10) minutes prior to their assigned time.

iv.

If cancellation of an assigned tee time is required, the golf shop must be notified as soon as possible. Failure to cancel an assigned starting time may result in the loss of the privilege to reserve tee times.

s) GUEST PRIVILEGES i. Guests may, but need not, play with the Member sponsoring them. However, if a Member does not play the entire round with his/her guest(s), the unaccompanied guest fee will be charged. A guest is considered to be accompanied when playing in the same group as the Member. All other guests are considered to be unaccompanied, including those playing in groups adjacent to the group containing the sponsoring Member. ii.

Except when sponsored for a full round of golf, no guest may use any of the golf course facilities unless accompanied by a Member.

iii.

Members will be responsible for the charges, conduct and dress of their guests.

iv.

All guests must be registered at the golf shop prior to play.

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v.

Guests playing as a “Professional Courtesy”- only the Golf Professional or the General Manager may extend these courtesies.

vi.

Guests playing practice rounds or competitive rounds for school teams must previously be approved by the Board of Directors.

t) JUNIOR PRIVILEGES Juniors are unmarried persons under 18 years of age who are living at home with parents or legal guardians. Parents or guardians are responsible for Juniors. The following apply to Juniors of all ages: i. Starting time will be given at the discretion of the Golf Professional Staff but never in advance. ii. Juniors must have a valid driver’s license to drive a cart. iii. Basic rules of safety and good deportment must be observed at all times or there may be a loss of playing privileges. iv. Juniors under the age of 18 are not eligible to participate in Club tournaments which are designated as “adult” events by the Golf Committee.

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