Human Resources
TM Relations
Team Member Travel
January 2017
TMR-101
PURPOSE The Team Member Travel program is intended to provide discounts to Loews Hotels’ Team Members and their immediate families for non-business, leisure travel. Employees and directors of Loews Corporation (and their immediate family members) are also eligible for Loews Team Member Travel rates, while employees of Loews’ Subsidiaries qualify for Loews Friends and Family Rates. ELIGIBILITY Team Member Travel is offered to all active full-time and part-time Team Members (and Loews Corporation employees and directors) after 90 days of continuous employment. Eligible participants are entitled to unlimited use of this benefit with a maximum stay of up to seven consecutive nights at any one location. This benefit applies to standard guest rooms and is offered on a space-available basis. Team Members may use the benefit at any location outside of the hotel or campus in which they work. Loews Corporation employees and directors may use the benefit at any location. Eligibility is extended to immediate family members and may be used when traveling with or without the eligible Team Member (or Loews Corporation employee or director). Immediate family members are permitted to use the benefit at any location, including at hotels in which the Team Member works. For purposes of this policy, immediate family is defined as spouse, domestic partner, parents, siblings, and children. Stepparents/siblings/children are included; however, “in-laws” are not. When traveling with a group, a second guest room may be reserved, when available, as long as both rooms are occupied by an eligible participant. A maximum of two rooms per night are available at any one location. Loews Team Member Travel rate is intended only for leisure travel and may not be utilized for any for business purpose. While utilizing the Team Member Travel program, benefits of our guest loyalty program, “YouFirst”, do not apply. PROCEDURE
Visiting www.loewshotels.com/lhteam – Using the BOOK YOUR ROOM feature, choose a hotel and select the dates you are requesting. If you are traveling with a group and requesting a second room for eligible family members, select “2 Rooms”. Insert the number of adults and children who will be staying in the room(s) and select SEARCH.
If the “Team Member Travel Rate” is available for those dates, it will appear first on the list. Select an option and click BOOK THIS ROOM.
Next, click on CONTINUE AS A GUEST to proceed with booking. Complete the Guest Information, Address & Phone Number, and Guest Preferences sections, then click COMPLETE BOOKING. If the “Team Member Travel Rate” is not available, the “Loews Family and Friends Rate” or “Loews Best Rate” will be offered. Alternatively, you may select different dates or another hotel. Once a reservation is completed a confirmation number will be provided and an email confirmation will be issued. All reservations will be held until 6:00 PM on the day of arrival. Should travel plans require a later check-in time, the reservation may be guaranteed with a credit card or by contacting the hotel directly and providing a form of payment.* Record the confirmation number on a Team Member Travel Form and present to Human Resources for validation. A validated Team Member Travel Form must be presented, at the time of check-in, to be eligible for the discounted rate. If travel plans change and you need to cancel your reservation, you may call the hotel directly or cancel on-line, using the “My Reservations” feature.
*A form of payment would include an advance payment via check or providing a debit or credit card number to guarantee the reservation. Rates and Availability – Team Member Travel Rates are established for each hotel based on costs per occupied room. The discount 1
Human Resources
TM Relations
Team Member Travel
January 2017
TMR-101
will be available except when the daily occupancy is projected to be 90% or higher or the available rooms set aside for this discount have been reserved. When available, the discounted rates will be $50, $75, or $150, based on location. Hotel specific rates can be found on the Team Member Travel poster, at www.loewshotels.com/lhteam, or in Human Resources. In addition to the discount, Star Cards may be redeemed for payment of up to 50% of the room rate. Overnight parking charges will apply and rates can be viewed by selecting a “Destination” on LoewsHotels.com, then clicking on “Hotel Overview” – “About the Hotel.” Food and Beverage Discount – While utilizing Team Member Travel, all registered guests will also receive discounts on food and beverage, excluding alcohol, at participating Loews Hotels’ outlets. A 50% discount will be offered in full service restaurants, while 20% will be discounted for “counter service” outlets. Upon arrival, a Food and Beverage Benefit card will be issued with a welcome letter identifying the outlets where the discount is available. To receive the discount, present the Food and Beverage Benefit card and your room key to the server when ordering. An automatic gratuity, based on the amount of the check prior to discount, will be added to your check. Guidelines – While visiting a hotel, eligible participants, as well as their guests, are expected to maintain Loews Hotels’ standards of conduct at all times. Access to areas of the hotel considered “back of the house” is not permitted. Eligible participants utilizing the benefit are responsible for all room, tax, and incidental charges. Charges incurred must be settled upon checkout. Misuse of the Team Member Travel program, abuse of the booking process, or falsification of eligibility will result in revocation of this benefit and/or disciplinary action not to exclude termination. Loews Friends and Family Rate – Team Members (and Loews Corporation employees and directors) can reserve rooms for their friends and extended family members using “Loews Friends and Family Rate.” Reservations can be booked at any time on LoewsHotels.com, using “FRIENDS” as the promotion code. Loews Friends and Family Rate can also be used by Team Members (and Loews Corporation employees and directors) and their immediate family when the “Team Member Travel Rate” is not available or more than two rooms per night are requested. Rates are discounted between 10% and 30% and based on availability. “YouFirst” benefits will apply, however no additional discounts will be available. Loews Business Rate – When traveling on business, Team Members shall utilize a Loews Hotel in cities where we are located, unless the location is inconvenient to the place where business is being conducted or clients are being entertained. The “Loews Business Rate” should be booked through Concur. On average, a discount of 20% off “Loews Best Rate” is provided, based on availability. If the discount is not available, the next best available rates will be displayed. “YouFirst” benefits do not apply and no additional discounts will be available.
2
Human Resources
TM Relations
Team Member Travel
January 2017
TMR-101
LOEWS HOTELS AND LOEWS CORPORATION TEAM MEMBERS ONLY Team Member Name:
Home Property/Location:
Position:
HIRE Date:
FOR RESERVATIONS VISIT: www.loewshotels.com/lhteam Name on Reservation: (all rooms must be occupied by an eligible participant)
Relationship to Team Member: (for any room reserved for immediate family members) Destination Hotel:
# of Rooms:
# of Nights:
Check-In Date:
Check-Out Date:
Nightly Rate per Room:
Confirmation #:
Reservations will be held until 6:00 pm on the day of arrival. To guarantee a reservation for later arrival, contact the hotel directly to provide a form of payment (check or debit/credit card number). If you need to cancel a reservation, use the “My Reservations” feature at www.loewshotels.com, or call the hotel directly. A VALIDATED TEAM MEMBER TRAVEL FORM, GOVERNMENT ISSUED PHOTO ID, AND FORM OF PAYMENT MUST BE PRESENTED, AT THE TIME OF CHECK-IN.
HUMAN RESOURCES – ELIGIBILITY CONFIRMATION HR Signature:
Date:
Validation Stamp:
3
