Lean IT
Foundation Training
Course profile
Course content
This 2 day course leads to the Lean IT Association
The call for applying Lean principles to IT organisations had been growing since the early
foundation exam. Candidates will be taken from
1990’s and, after decades of application and development of the Lean philosophy within
foundational understanding through to getting
production industries, the principles were transferred to service organisations. The key
a practical appreciation of how to apply Lean IT
driver behind this development was the continued inability of IT to deliver the required
Principles to specific business problems, pain
value to its customers. Lean Principles are concerned with:
points, trigger events and waste scenarios with-
••
Increasing customer value
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Eliminating waste (work that does not add value)
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Management as a facilitator
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The involvement of all employees
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Continual improvement
os. The course material is supported by practi-
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Preserving value with less work.
cal case-based exercises. Candidates will learn
Many organisations have adopted Lean IT in order to increase customer satisfaction and to
in the organisation. They will learn how to implement and apply Kaizen improvement activities into their enterprise and how to efficiently use it for client initiatives, and how to effectively use Lean IT for different organisational scenari-
how to apply the Lean IT approach to address customer value requirements and establish and maintain a sustainable approach to long term
achieve greater strategic and financial value. By the end of the course you will: ••
as “normal business practice”.
Be familiar with and have knowledge of the basic concepts of Lean and its core principles
improvement of value delivery from IT services ••
Be acquainted with the use of several Lean IT analysis tools
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Have an insight into what Lean IT can mean for an organisation
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Have an understanding of the application of the Lean philosophy in an IT environment
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Be able to apply the principles of Lean IT practices under the guidance of a Lean expert
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Who should attend this course? The audience for the Lean IT Foundation Certificate includes
Client-site and public training
individuals who require an understanding of the Lean approach and Kaizen improvement:
Why Lean IT? Lean IT is an extension of Lean Principles, applied in an IT environment. The approach is a way of thinking and acting, focussing heavily on organisational culture. Lean IT is associated with the development and management of Information Technology products and services. Lean traces its roots back to people’s desire to create products. It consists of continuously evolving concepts and deeper thinking on business performance. Since Lean principles are applied in many contexts, tools and methods have multiple sources. However, many of the iconic elements of Lean come from the Toyota Production System.
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Both IT and business people will benefit from this course
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Those requiring a basic understanding of Lean principles
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IT professionals or others working within an organisation
Self paced online e-learning
that have adopted a Lean approach ••
Anyone involved in or contributing to an on-going service improvement programme
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Those needing an understanding of Lean principles
Virtual instructor led training
Setting a new standard With consultants placed world-wide, Syzygal is a provider of professional development education, e-learning and consulting solutions. The foundation of our business model is specialisation in the areas of IT Service Management, Enterprise Governance, Project Management and IT Security Management. Our focus is on supporting and promoting world-renowned, industry recognised frameworks and standards. In doing so we help our clients develop world-class, business centric IT Services and business change environments. With a global reach we can provide your organisation with innovative solutions to help navigate your business to tangible and measurable improvements through direct consultancy engagements or training and education services. Syzygal is a globally Accredited Training Organisation and Accredited Courseware Provider; holding accreditations with: APMG, EXIN, Acquiros, PEOPLECERT and PMI (REP number 4033).
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